Tuesday afternoon in the weekly TXDot/James Construction meeting, the following schedule was unexpectedly released byGreg Malatek, Austin District Engineer, TxDot:
§Switch the southbound mainlane traffic off of the
existing mainlanes and onto the southbound Detour N October 31, 2015
§Open Holiday detours in place for access to downtown Salado November
20, 2015
§Open the southbound frontage road from Thomas Arnold Rd.
to FM 2268 February 1, 2016
§Open Salado Plaza Dr. to east-west traffic on a new
temporary connection March 11, 2016
§Switch the northbound mainlane traffic off the shared southbound mainlane across to the new
northbound mainlane over Salado Plaza
May 9, 2016
That night, this letter was sent to Mike Kilgore, President, James Construction
Mike,
Please accept these comments:
1. Salado citizens know that there are significant reasons that have caused their unwarranted suffering: a. Poor management in the first 2 to 2.5 years; b. a lack of concern for Salado and putting all emphasis on Belton, Temple, Jarrell, and Killeen; c. currently not meeting schedules; and d.resources.
2. Salado citizens express daily that you and TxDoT can do more. The project is 3.5 miles and more crews and subcontractors can finish the project in a matter of 3 months. It is understood that there is a small footprint where only so many people can work safely. However, their are jobs in that footprint where that reasoning does not apply (i.e. the exit by the Municipal building, work on the bridges, the low water bridge by the road behind Johnnies; the 2484 bridge where the deck plates are placed; the exit by CEFCO; clean-up; grass cutting; police control; and the list goes on). Most are not engineers, Mike, but they have eyes and are very educated. They know the difference between truth and cover-up. What is given one week as “this will be completed in 2 or 3 days” is not done three weeks later. Put simply: when trust is broken, it cannot be totally re-built.
3. If one does not live in Salado, they do not know the intense pain of this period of time. Citizens are tired of other neighbors and communities saying, “poor, mistreated little Salado. Too bad.” They are fed-up watching their friends and neighbors spend their last pennies trying to stay in business. They are emotionally and mentally exhausted at the excuses, promises, and untruths that have been told them. If you lived here, Mike, you would feel the same and you would be just as angry. The truth is at the-end-of-the-day you can get in your car and leave. They cannot. The ridicule and lack of respect never goes away.
4. Hell has no fury like the fury of a scorned Village. You may feel it and see it in a Town Hall meeting. However, in the end, you will leave and probably say, “Glad this is over. Let me get out of here. We have done our due diligence; they have no choice but to accept it. We will do as we please and meet the deadlines, maybe, as we have outlined them. Of course, there are always the weather, holiday, and management excuses we can use.”
5. The only weapon the citizens can use is the pen and that weapon is already in the making. They have had enough. Politically, this town has strong political arms that reach not only to Austin but to Washington. They have no fear and can produce documented justification for their remarks and accusations. Unless there is immediate change, they will flex their political muscle through voice and letters. They know your pockets are deep, but so is their commitment and resolve to bring this to an end. All they ask is to finish the project this year. That is not impossible if James Construction, TXDot, and PSC have the same commitment and resolve.
You see, Mike, your payment for 3.5 miles of road is over 70 million dollars. You are paying late fines for not completing on time. Do you think Salado will see one dime of that money? Absolutely not. All Salado receives are more delays, excuses, broken promises, and a-smile-and-a-wink. Now do you understand the anger and lack of trust?
Skip
This is the plan:
1. There will be a Town Hall Meeting 10 November, 6:30 P.M. TxDot and James Construction will be there to make their presentation. There will be time for questions, answers, and comments.
2. A second letter is being prepared for Federal and State elected leaders for citizens to sign The location for signatures will soon be announced.
3. A third letter is being sent to General Weber, Executive Director of TxDoT.
I take full responsibility for these actions. I do not like being told one thing and believing it to be the truth, given to citizens to be truth, and then changed in an afternoon meeting with the words, "we have studied this and it is the best we can do at this time, but we will keep trying."
If corrective action is not taken by James Construction and TxDot, the Board of Aldermen/lady will be respectfully asked to begin researching legal action to include damages.
If corrective action is not taken by James Construction and TxDot, the Board of Aldermen/lady will be respectfully asked to begin researching legal action to include damages.
VR/Skip
Messer’s Mayor Blancett and Alderman McDougal:
ReplyDeleteThank you for the update. Is southbound correct or should it be northbound detour “N”?
Has anyone asked TxDOT for the contractors CPM monthly baseline update and their 3 week planning schedule? The dates provided on completion of those items of work appears someone didn’t put much thought into the plan or what can really completed within the 3 months remaining. The September payment application below shows they’ve fallen behind by 50% from prior month.
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001507065.pdf
http://www.dot.state.tx.us/insdtdot/orgchart/cmd/cserve/cisrpts/cis_J.htm
Primoris Services Corporation (PSC) via James Construction Group (JCG) if they are using lack of resources as in “manpower”, if this meaning is the excuse, it is just that, another excuse. In reviewing their website PSC has sufficient resources through their various business units. All one needs to do is pick up the phone and the other units will drop whatever it is being done and jump through hoops and follow Primoris Services Corporation CEO, Mr. David King's orders.
Their excuses aren’t our problem. They need to stop making their excuses our problem. They need to stop making excuses period. Someone needs to take ownership and own it. There isn’t one excuse that can be used to justify what’s occurred or what isn’t occurring. They need to complete the work timelier. They need to keep their work areas in our community clean, neat, organized, and presentable to everyone all the time. They need to staff the project like is should be. It can be done safely as you stated. Each bridge is a standalone work area along with many other available work areas.
Primoris Services Corporation might consider to do what Williams Brothers and the rest of the BIG BOYS do in their industry; step up the plate, stop making excuses, bring in their “A teams”, open up their check book and get it done regardless of cost. It isn’t a secret in the industry that James Construction Group took on too much work. It isn’t uncommon for small minded people that grew overnight fail. Any by the looks of their projects up the corridor, the management teams failed.
Another community meeting isn’t going to do anything but add more smoke and mirrors leading us down pathway they won’t follow. Their immediate actions will speak what of their intentions moving forward. Another thought is having TxDOT send off a letter to their bonding company notifying them of our concerns might prove to be beneficial. The surety has a fiduciary duty to mitigate the damages. They are the ultimate responsible party to the taxpayers under the terms of the contract. This will typically get the contractor off center rather quickly.
Kind Regards,
Dear Mayor Blancett and Alderman McDougal:
ReplyDeleteWe appreciate the news. I couldn’t help but think here we are faced again with yet another promise until I looked up their estimate. Hope was lost. Nothing they say will be believed. The monthly estimates are a good indicator; this company has serious issues.
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001507065.pdf
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001506071.pdf
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001504067.pdf
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001502048.pdf
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001514091.pdf
ftp://ftp.dot.state.tx.us/pub/txdot-info/cmd/cserve/distinfo/cisrpts/001514091.pdf
None of us should expect positive results or promises made will be followed through or kept.The estimates say what isn’t occurring. If math on those estimates is correct, remove the material-on-hand payment and mobilization payment, recalculate the percent complete against the working days charged; it appears TxDOT has a very serious problem on their hands. One can only think; we will continue to experience delays, hindrances, impacts, and problems until TxDOT admits they have a larger problem and take the necessary steps to rectify the problem.
We look forward to the next meeting. We look forward to letter signing. We appreciate the hard work and all the efforts being put forth. We also appreciate TxDOT and their staff for all they are doing to help us out. Our thoughts and prayers are with everyone. A difficult road lies ahead of each and every one of you.
Dear Mayor Blancett,
ReplyDeleteWe are truly impressed that you posses the knowledge and foresight to recognize how to handle the contractor. And you have the ability to recognize when a contractor’s ignorance meets arrogance, failure is inevitable.
The construction industry is a complicated business that has witnessed smart leaders making what appear to be the same fatal mistakes others have made before them. Entering the market unprepared is like the business developer who claims his company’s people are smarter than those employed by the competition and their service is better. If they were smarter than everyone else then they should’ve known why the Texas Department of Transportation used them - here’s a hint, it’s not service or smart people. They were low bid.
The extensive knowledge of the industry they represent and the types of challenges they’ve been asked to tackle when others failed is no different than many others that don’t follow the contract. It how they hold people accountable so jobs are finished on time and within budget. Is it how they collaborate with stakeholders to ensure ultimate business efficiency, effectiveness and results – results being the key here. By the looks of the project and their pay estimates, maybe their practice is to proactively keep the projects and the stakeholders in term oil by not performing or making excuses for not performing the work.
Whatever it is, everybody is pleased you're done listening to excuses. We expect proven results. We expect the Texas of Department of Transportation produce positive results. Thank you.
General McDougal:
ReplyDeleteStraight talk, with the lack of leadership, we cannot be surprised. We are witnessing the implosion occurring from within. A true leader knows no excuse can be used.
What’s amazing is someone obviously thinks their employee’s, subcontractors, or anyone else doesn’t speak outside of work. It is widely known throughout the Village why this company is unable to produce.
Until their leadership possesses a clear vision and integrity, nothing will change. Employees want to be led; they want leaders with human values and respect for people's unique talents and the contributions they can make. They want leaders who will create an environment that nurtures excellence, risk taking and creativity.
And what do they get and we get?
Managers, who intimidate, manipulate and lie.
Managers don’t possess the skills to manage the process.
The bigger and more complex a project gets, the more you need formal processes, multi disciplined engineers, and techniques to effectively manage the work. None of which we’ve experienced or witnessed except for a brief period when it our Village witnessed a positive direction.
Small projects don't require much knowledge of project management or much project management discipline. But as a project gets larger, formal processes and techniques become essential. It is evident this company does not know how to manage large contracts or the stakeholders.
Why do projects fail? Strip away all the excuses, explanations, rationalizations, and justifications for project failures, and be honest in your analysis, you’ll find only one reason –poor leadership. I’ve often said real leaders refuse to take the credit for success, but they will always accept responsibility for failure.
Leadership hasn’t taken responsibility. Leadership is telling everyone excuses are acceptable. From blaming the past and they’ve gone insofar to blame the Texas Department of Transportation or anyone else where they can assign blame.
Leadership is in denial. Leadership refuses to accept that they are to blame, and they themself failed. True leaders surround themselves with great talent. Leaders understand that talent begets more talent. By the looks of I-35 corridor contracts that are utterly filthy and unkept, uncompleted and disorganized work activities, liquidated damages, and low monthly estimates; Leadership doesn’t possess the management required to achieve the project objectives. There is no one to blame but leadership.
It is the job of leadership to recruit, mentor, deploy, and retain management talent. If the management team is not getting the job done, it’s not a management problem; it’s the fault of leadership. Show me a leader that blames their management team for failure to execute accordingly, I’ll show you leadership failure every time.
We shouldn’t anything constructive from their leadership. By the looks of their stock prices, Wall Street continues to provide unlimited funding enabling “Zu groß im zu scheitern mentalität“.
Dedication ~ Leadership ~ Integrity
"These recruits are entrusted to my care. I will train them to the best of my ability. I will develop them into smartly disciplined, physically fit, basically trained marines, thoroughly indoctrinated in love of the Corps and country. I will demand of them and demonstrate by my own example, the highest standards of personal conduct, morality and professional skill."